Please Note: by using this site and/or making a purchase you are agreeing to our terms and conditions as follows below.
MAKING A PURCHASE
When placing an order with Card Design House, you are agreeing to a contract with us. All prices are shown in £’s (Sterling)
We accept all major Debit/Credit cards via PayPal. Payments are processed by a secure checkout. We will NEVER see your card details.
Protecting your privacy is paramount to us and we will only use the information that we collect about you to process your order. All personal data that we collect will NEVER be passed onto any third party.
You are responsible for ensuring that personalisation details are entered correctly at the time of purchase. Any mistakes made by the buyer can be rectified but will incur a charge. Any mistakes made by Card Design House will be rectified free of charge but must be reported to us within 48 hours of receipt of goods. Please Note: We will NOT accept personalisation details that include: threatening, defamatory, indecent, offensive or discriminatory content. If you are not sure, please ask.
We are now shipping worldwide. If you are overseas and wanting to purchase something, but can not find your shipping destination, drop me a line and i will sort it out for you.
if ordering 1st class before noon. goods will be posted same day. Otherwise delivery is 3 to 5 working days. Please be aware it is you as the purchasers responsibility, to ensure that all orders are placed in plenty of time, to allow for postal delays and to avoid late delivery.
Every effort will be made to ensure that your order is well packaged in order to reach you in perfect condition. However, Card Design House cannot be held responsible for items that are lost, damaged or delayed due to the postal system.
RETURNS & CANCELLATIONS
All cancellations must be made within 24 hours of placing the order. We feel sure that you will be happy with your order, but in the unlikely event that you are not satisfied then a full refund will be given on receipt of the returned order in its original condition within 14 days of purchase. Unfortunately due to the bespoke nature of Card Design House products we will only refund or replace products if there has been an error on our part.
All handmade item can differ, therefore cards, ribbons or papers may have a slight variation of colour to the one displayed due to screen variations/calibrations. Also colours may vary due to the batch from the supplier. Card Design House cannot assure that future orders will be exactly the same shade of colour, but we endeavour to get as close as possible and it will always be just as gorgeous and as close as possible!